Joshua SanderfordJoshua Sanderford×Extendly
Built for GoHighLevel SaaSpreneurs

ExtendlyOS turns your GoHighLevel SaaS into software that supports itself.

A branded help center, an AI trained on hundreds of thousands of real HighLevel support conversations, white-labeled help docs, self-guided onboarding and product tours - all living inside your platform, under your logo. It's your in-house back-end support team without the hiring, the salaries, or the management.

Free tier available. Links open at Extendly with my partner deal applied.

Joshua Sanderford
Why you're hearing this from me

Joshua Sanderford has been a top 10 affiliate partner of Extendly - not because I ran ads at it, but because I run it inside my own GoHighLevel white-label SaaS, eGrowthLab, and put my clients on it every week. Everything below is the product as I actually use it.

Watch first

My unedited Extendly walkthroughs on YouTube

Before you spend a dollar, watch me click through the actual accounts - the knowledge base, the agency-level support dashboard, the real costs, and the theme customizer. No slide decks, just the software.

Extendly White-Label Support for GoHighLevel - agency account walkthrough (2025 update)

A full tour of the agency-level support account: how tickets come in, how the branding is applied, and what your clients actually see when they ask for help.

What is Extendly's KnowledgeBase? A look at the 2025 update

The white-labeled knowledge base and help center your clients search before they ever open a ticket - and how the 2025 refresh changed it.

How to sign up for Extendly for GoHighLevel - and the true costs

The honest breakdown of what you pay, what's included at each level, and the costs people don't notice until after they've signed up.

Extendly Theme Customizer V2 - a custom white-label SaaS look without CSS

Restyling your GoHighLevel SaaS platform so it looks like your own software, with no code and no CSS wrangling.

Everything inside ExtendlyOS

Eleven tools that take support, onboarding and training off your plate.

ExtendlyOS isn't one feature with a marketing page around it. It's a suite, and each piece removes a specific job you're currently doing by hand.

01

Branded Help Center

A fully-branded support hub built into your platform

This is the launchpad. A customizable widget sits in the bottom-right corner of your users' screen with tutorials, Support AI, help docs, onboarding guides and announcements behind it. Colors, text, icons and layout all match your brand, so it reads as your software, not somebody else's.

02

Support AI

Smart, step-by-step answers - instantly

Not a chatbot that asks twenty qualifying questions first. Your user types the actual problem and gets a step-by-step solution, trained on hundreds of thousands of real HighLevel support interactions. Setup questions, troubleshooting, feature walkthroughs - answered without you.

03

HighLevel Help Docs

White-labeled tutorial articles, done for you

GoHighLevel is genuinely hard to learn. Extendly maintains a full library of detailed help articles under your brand, so you stop explaining the same five things every week and your clients get answers at their fingertips.

04

Knowledge Base Editor

Add and customize your own support articles

Your agency has processes nobody else has. Write those up in the knowledge base editor and they sit alongside the HighLevel docs, so clients find everything in one place instead of hunting through email threads.

05

Theme Customizer

Personalize HighLevel to match your brand - no code

Pick a theme, activate it with a click, then tune notification banners, fonts, logo size and colors in a visual editor. This is the fastest way to make GoHighLevel stop looking like GoHighLevel.

06

Self-Guided Onboarding

A launch guide that onboards clients for you

When a client logs in they get a step-by-step launch guide with video instructions for each stage of setting up their sub-account. Fewer onboarding calls on your calendar, fewer clients stalling out in week one.

07

Interactive Product Tours

Let clients learn the software on their own

One click launches a guided tour that walks a user through a feature inside the product. The more your clients learn on their own, the more results they get - and the easier your agency is to scale.

08

Announcements

Ship HighLevel's release notes as your own

New GHL features get posted as short videos, articles and instructions inside your platform. You control which ones appear, and you can publish your own. On higher tiers it runs on auto-pilot.

09

Nudges, Banners & Pop-ups

Targeted messages inside your sub-accounts

Launch a feature, run a promo, chase a late payment or prompt someone to finish setup. You choose who sees what and when - right down to nudging one specific user.

10

Web Widgets

Support that follows clients off-platform

Put a branded widget on your own website, not just inside HighLevel. Calendar links, review requests, contact buttons, even your HighLevel chat widget - all in one place your customers already are.

11

Location Management

Control feature visibility by sub-account

Decide who gets which tools. Sell Support AI as a premium add-on, keep certain onboarding flows for VIP clients, and toggle permissions per location.

The honest comparison

Your week without ExtendlyOS vs. with it.

Without it
  • Hours lost digging through help docs and YouTube for answers
  • Clients waiting days for a reply, then following up twice
  • Paying a VA who's only online a few hours a day
  • Weeks spent training that VA on HighLevel
  • Wrong answers going out under your brand
  • Support eating the time you should spend selling
With it
  • Instant answers for your clients while you work on the business
  • Clients delighted enough to leave you public reviews
  • No VA to hire - it runs 24/7 and never calls in sick
  • Zero training: it ships pre-trained on HighLevel's knowledge base
  • Fast, accurate responses instead of angry tickets
  • Enterprise-grade support from a one-person agency
Why the AI is different

Support that feels human, not like a phone tree.

Most support bots stall you out before you've explained the problem - "can you provide your email?", "which category best describes your issue?". ExtendlyOS skips all of it. Your client types the actual issue and gets a straightforward, step-by-step answer.

It's trained on hundreds of thousands of real HighLevel support interactions, so it knows the platform the way a senior support rep does - including the workarounds that never made it into the official docs.

What it replaces
24/7 availability
No more late-night support calls. Clients get help while you sleep.
Instant expert assistance
HighLevel questions get handled in real time instead of interrupting your day.
Effortless scale
Add it across your sub-accounts as you grow - support scales without new hires.
Seamless integration
It installs into your GoHighLevel account and lives in a chat bubble. No rebuild.
Two different products

Support OS vs. White-Label Tech Support - which one do you actually need?

People mix these up constantly. One is software your clients help themselves with. The other is a team of real humans answering tickets under your brand. Plenty of agencies run both - the software deflects the easy questions, the humans handle the rest.

Software

ExtendlyOS (Support OS)

Self-serve support built into your platform

A branded help center, Support AI, help docs, product tours, onboarding flows and announcements - all living inside your GoHighLevel SaaS under your logo. Your clients get answers instantly without anyone picking up a ticket.

  • Support AI trained on HighLevel's knowledge base
  • Branded help center widget inside GHL and on your site
  • Self-guided onboarding, nudges and product tours
  • Free tier to start - you can install it today
  • Best for: deflecting the repetitive 'how do I…' questions
Start with Support OS
Humans

White-Label Tech Support

A real 24/7 support team answering as you

Extendly's trained HighLevel technicians handle live chat, tickets and Zoom calls for your clients - branded as your company, on your domain, in your voice. This is the part that lets a solo operator sell like an enterprise platform.

  • 24/7 live chat, email and Zoom support for your clients
  • Fully white-labeled - your name, your domain, your branding
  • Staffed by technicians who actually know GoHighLevel
  • Covers the hard, account-specific problems AI can't close
  • Best for: agencies selling SaaS who can't be on call themselves
See White-Label Tech Support

Both links open at Extendly with my partner deal applied.

Support OS plans

Start free. Upgrade when it's already doing the work.

Three tiers of the ExtendlyOS software, from a genuinely useful free plan to unlimited everything. White-Label Tech Support is priced separately - check Extendly's site for current rates on both.

Freemium

For startups who want the essentials - a white-labeled knowledge base and product tours.

  • Branded Help Center widget inside GHL
  • 1 published website widget
  • 1 nudge
  • 1 read-only knowledge space
  • Unlimited published forms
  • Support AI - 200 messages/month
Get started free
Starter

For growing agencies ready to arm an in-house support team with real tools.

  • Branded Help Center widget inside GHL
  • 10 published website widgets
  • 10 nudges (white-labelable)
  • 10 knowledge spaces (white-labelable)
  • 10 published forms
  • Unlimited announcements + done-for-you content stream
  • Support AI - 2,000 messages/month
  • 30 days of history
Get Starter
Growth

For SaaS operators running real volume across a lot of sub-accounts.

  • Everything in Starter, unlimited
  • Unlimited website widgets, nudges and forms
  • Unlimited knowledge spaces, full access
  • Announcements on auto-pilot
  • Support AI - 10,000 messages/month
  • 365 days of history
Get Growth
My exclusive bonuses

Buy any paid Extendly product - get my full bonus stack free.

Purchase Extendly through my link and forward your receipt to josh@egrowthlab.com to claim everything below.

  • 1-on-1 GoHighLevel strategy call with me
  • SaaS Website Snapshot
  • Voice AI Agent Snapshot (unbranded demo, sales landing page, 40 industry prompts)
The next three steps

How I'd roll this out if I were you.

01
Try the demo

Open ExtendlyOS and ask it a real GoHighLevel question - something you actually got stuck on last month. Watch how it answers.

02
Start on the free tier

Install the Freemium plan on your agency account. Branded help center, product tours and 200 AI messages, at no cost. See how your clients use it.

03
Upgrade and claim your bonuses

When it's carrying real support load, move to Starter or Growth and forward your receipt to me for the bonus stack.

What people are saying

A few kind words from agency owners, founders, and operators across the GoHighLevel community.

  • Cheyenne Halbert

    "You've been so helpful in my GHL journey, thank you for giving back 🥹"

    Cheyenne Halbert· Director of Operations16-06-2025
  • RG Enzon

    "This is gold! More onboarding resources are always a win. Thanks for looking out. 🚀"

    RG Enzon· CEO & Founder12-09-2024
  • Video review· Client testimonial2025
  • Lachlan Bode

    "Legend. Many thanks. You just won yourself the use of a free holiday home in Australia (well maybe an exaggeration) but… you just saved me hours. Hugely appreciated."

    Lachlan Bode· CEO of Home2Site26-10-2024
  • Keith Besherse

    "In 3 days his video on my channel has gotten more views than most of my videos get in a week!"

    Keith Besherse· TheBaldGuyMarketing24-06-2025
  • Video review· Client testimonial2025
  • Marnix Geerkens

    "Incredible!!! Thank you sooo much my friend! Joshua Sanderford I would love to come to a HighLevel summit to personally thank you! This is pure GOLD! So much value."

    Marnix Geerkens· GHL Agency Owner05-06-2025
  • S

    "Great explanation! You're the first person I've seen who explained it correctly - huge thanks for that!"

    Sam28-06-2025
  • Video review· Client testimonial2024
  • Ernest Nchamukong

    "The truth is that some of these free gifts really have high values. I have spent a lot of money to acquire what I see for free today on this platform."

    Ernest Nchamukong· Owner and CEO14-05-2025
  • Elsie Roy

    "Thank you so much! Appreciate the selflessness giving your time and resources. 💙"

    Elsie Roy· Founder25-06-2025