Subscription creep is eating your marketing budget, so I did the math. Seven years of price increases at HubSpot, Salesforce and Zoho against GoHighLevel's flat pricing, what the gap was worth, and how consolidating your stack funds payroll instead of someone else's growth model.

Most small businesses do not have a marketing problem. They have a marketing overhead problem.
The ads are fine. The offer is fine. What is quietly broken is the twelve-line invoice stack sitting underneath the marketing: the CRM, the email tool, the scheduler, the chat bot, the automation glue, the website builder, the review widget. Each one is a small, reasonable-looking charge, and together they eat the exact budget that should be going into ad spend, payroll, or your own pocket.
I did the math on this, and I am going to show you all of it. We are going to look at what the research says businesses should spend, what has happened to software list prices over the last seven years, and what it would have cost you to sit still on a platform whose subscription price has not moved. Then I will get practical: how I consolidate, how a group of local businesses can split a single account, and why keeping that money circulating locally matters more than the spreadsheet suggests.
First, a baseline: what should marketing actually cost?
Before you can cut, you need to know what normal looks like.
| Source | Benchmark |
|---|---|
| SBA / Gartner / Deloitte guidance, via Pronto Marketing | 5 to 15% of revenue on marketing; 6 to 8% for low growth, 9 to 12% average, 13%+ for aggressive growth |
| The CMO Survey, via TruVisibility | About 10.9% of revenue on marketing, of which roughly 53.8% is digital, so about 5.7% of revenue on digital marketing |
| TruVisibility budget breakdown | Tools and software should be about 10% of the digital marketing budget |
| SaaS Capital 2026 benchmarks | Median private B2B SaaS company spends 8% of ARR on marketing; bootstrapped companies spend roughly half what equity-backed companies spend, and 83% of them are at or near breakeven |
Sit with that third row, because it is the whole article in one line.
Software is supposed to be about 10% of your digital marketing budget. Not 40%. Not 60%.
Run the math on a business doing $600,000 a year. At the average 9% marketing allocation, that is $54,000 in marketing. Call digital roughly half, so $27,000. Ten percent of that is $2,700 a year, or $225 a month, for all of your marketing software.
Now open your bank statement and add up the subscriptions. For most owners I talk to, the number lands somewhere between $600 and $1,400 a month. That is not a marketing budget with a software line item. That is a software budget with a marketing hobby attached.
The thing that is actually happening: subscription creep
Link CPA's writeup on subscription creep puts hard numbers on the drift:
- The average small business now pays for more than 15 different software subscriptions.
- Roughly 30% of that budget is wasted on seats nobody uses.
- SaaS cost per employee hit $9,100 a year in 2026, up from $7,900 two years earlier.
- Total SaaS spend rose 8% year over year even where companies added no new tools.
- 61% of organizations cut projects because of unplanned software cost increases.
- AI-native application spending jumped 108% in a single year.
That fourth bullet is the one that should make you angry. Spend went up 8% while the tool count stayed flat. You did not buy more. You were simply charged more, largely because vendors bolted AI features onto existing plans and repriced around them, whether or not you asked for a single one of them.
Microsoft 365 is the tidy example Link CPA uses. Those plan names are just Microsoft's seat tiers: Business Basic is the web-and-email starter plan most small teams sit on, Business Standard adds the desktop Office apps, E3 is the enterprise tier with advanced security and compliance, and F1 is the cheap frontline-worker seat for staff who mostly need email and Teams. As of July 1, 2026, every one of them goes up per user per month:
| Microsoft 365 plan | Who it is for | Old price | New price | Increase |
|---|---|---|---|---|
| Business Basic | Email plus web apps | $6.00 | $7.00 | 17% |
| Business Standard | Adds desktop Office apps | $12.50 | $14.50 | 16% |
| E3 | Enterprise security and compliance | $36.00 | $39.00 | 8% |
| F1 | Frontline staff, email and Teams only | $2.25 | $3.00 | 33% |
For a twenty-person shop on Business Standard, that is $480 a year you did not plan for, from one vendor, on one line item. Notice that the cheapest seat took the biggest percentage hit, which is exactly the seat a local business buys for its hourly staff.
Multiply that behaviour across fifteen vendors and you have your answer for where the raise you wanted to give someone went.
Then there are the costs that never appear as a subscription at all. Link CPA names them well: shelfware you renew but never open, shadow IT your team signed up for on a company card, the duplicate problem where two departments buy the same capability twice, and the integration tax, meaning the human hours spent copy-pasting between two systems that were sold to you as "integrated."
What has happened to list prices since 2019
Here is the part nobody puts in a chart, so I did.
Illustrative estimates built from publicly listed plan pricing: HubSpot Marketing Hub Professional plus a Sales seat, Salesforce Sales Cloud Professional at five users, Zoho One at five users, and GoHighLevel Unlimited at $297/mo. Your real invoice varies with seats, contacts, add-ons and usage. The point is the shape of the lines, not the decimal.
Three of those four lines slope up. One is flat.
Look at what that shape means over time. HubSpot's Marketing Hub Professional tier and its seat model have both been repriced more than once. Salesforce's per-user Sales Cloud pricing has climbed repeatedly. The Professional tier that sat at $75 per user per month for years is materially higher today, and Agentforce and other AI add-ons sit on top of it. Zoho remains the value play on raw subscription cost and has still nudged upward. GoHighLevel's two headline plans, $97 and $297, have been $97 and $297 for essentially the life of the company.
To be precise, because precision matters when you are making a buying decision: usage-based costs inside GoHighLevel have moved. Phone minutes, SMS segments, email sends, AI credits and premium actions are rebillable usage, and those rates have been adjusted over the years. What has not moved is the subscription itself. The number at the top of the invoice is the same number it was when the company was a fraction of its current size, and in that same window it shipped a website builder, a course platform, a social planner, reputation tools, conversation AI, payments, and a full white-label reseller layer into the same plan.
That is the unusual bit. Nearly every other vendor in this market treats new features as a pricing event. This one treated them as table stakes.
What that flat line was worth to you
Running total of the difference between each stack's estimated annual list price and GoHighLevel's flat $3,564/yr. Zoho stays below GoHighLevel in raw subscription cost, which is why its line sits at zero, but Zoho One does not replace ad-funnel, call-tracking, or reputation tooling for most local businesses, so the real comparison is the stacked-tools chart below.
Read the top line honestly. A business that ran a HubSpot-class stack from 2019 through 2026 spent roughly $65,000 to $70,000 more on subscriptions than the same business on a flat $3,564-a-year plan. Against a Salesforce-class stack it is in the neighbourhood of $25,000 to $30,000.
Those are not abstract numbers. In a ten-person local business, $65,000 over seven years is:
- A $1,300 annual raise for every employee, funded entirely out of software.
- Roughly $775 a month in additional ad spend, every month, for seven years.
- One additional part-time hire for two full years.
- Or, most boringly and most usefully, retained earnings.
And notice the Zoho line sitting at zero. That is deliberate. Zoho One is genuinely cheap and I am not going to pretend otherwise. But Zoho One does not remove your funnel builder, your call tracking, your review-request system, or your two-way SMS. Which brings me to the real comparison.
The real comparison is not one tool. It is the stack.
Almost nobody buys "a CRM." They buy a CRM, then patch eleven holes around it.
Entry-to-mid tier pricing for the tools most small businesses actually run. Stack total: $644/mo, or $7,728/yr, before the integration work that glues them together.
That is the honest shape of a modern small-business marketing stack. A CRM. An email platform. A website or funnel builder, whether that is Wix, Squarespace, or WordPress with Elementor plus hosting plus a form plugin plus a caching plugin. Calendly for booking. ManyChat for DMs. Zapier or Make to move data between the things that were supposed to already talk. A forms tool. A phone and texting provider. A reputation tool. A course or membership platform. A social scheduler.
Roughly $644 a month, or $7,700 a year, at entry-to-mid tiers. Against $297 a month, or $3,564 a year, for one platform that does, call it what it is, about 97% of the same jobs.
But the subscription delta is the smaller half of the story. TruVisibility makes the point that all-in-one platforms win less on price than on the fact that the pieces are integrated out of the box. The stack costs you three more things that never show up as a line item.
1. The integration tax. Every Zap has a monthly task limit, a failure mode, and a person who notices three days late that leads stopped syncing. When a contact exists in five systems, none of the five is the source of truth, and your reporting is a guess.
2. The context tax. Your team switches between eleven logins. Onboarding a new hire means teaching eleven tools. Nobody is expert in any of them.
3. The upgrade trap. Every tool in the stack prices independently, and each one has its own escalator. Fifteen vendors each raising 8% a year compounds into a budget you did not approve, which is precisely the 61%-cut-projects statistic from earlier.
Consolidation does not just reduce the bill. It removes the surface area where the bill grows without your permission.
A practical consolidation sequence
Do not rip everything out in a weekend. I do it in this order, over about ninety days.
1. Audit before you buy anything. Export twelve months of card and bank statements, list every recurring charge, and mark each one: core, duplicate, shelfware, or unknown. The "unknown" pile is usually the largest and always the most embarrassing. 2. Cancel shelfware immediately. This is free money and it funds the migration. Link CPA's 30%-waste figure is the number you are hunting here. 3. Move contacts and conversations first. CRM, email, SMS, and the calendar. This is the spine, and it kills three to five subscriptions on its own. 4. Move the funnel and forms next. New landing pages get built on the new platform. Leave the existing site alone at first. You can point subdomains and migrate pages gradually rather than risking your SEO in one weekend. 5. Move automations last, and rebuild rather than port. Half of your Zaps exist only because two tools could not talk. Inside one platform, they simply do not need to exist. 6. Retire the glue. Zapier or Make is usually the final cancellation, and it is the one that tells you the consolidation actually worked. 7. Re-run the audit quarterly. Creep is not a one-time event. It is a default state.
Two honest caveats. That 97% is not 100%, so if you depend on deep ERP integration, complex multi-touch attribution, or a bespoke enterprise workflow, budget for a specialist tool alongside the platform. And there is a real switching cost in hours. Price the migration at, say, forty hours of somebody's time and it still pays back in under a year at these numbers.
Keeping local money local
Here is the part of the spreadsheet that never gets a row.
When a local business sends $700 a month to a publicly traded software company, that money leaves the community permanently. It funds a share buyback, a quarterly earnings beat, and a board deck. None of it comes back to the town.
The economic research on this is not new and it is not ideological. It is measurement. The American Independent Business Alliance's summary of local multiplier studies finds that independent, locally owned businesses recirculate a substantially larger share of each dollar within their local economy than national chains do, often on the order of three to four times as much. Civic Economics' studies across multiple U.S. cities have repeatedly measured the same pattern, and the Institute for Local Self-Reliance maintains a running catalogue of the underlying research. The mechanism is simple: local businesses bank locally, hire locally, buy services locally, and give locally.
Software spend is the same mechanism running in reverse. And it compounds, and the SaaS Capital data explains exactly why. Equity-backed SaaS companies spend roughly 100% more on marketing and 70% more on sales than bootstrapped ones, and about half of them run at a loss on purpose to hit growth targets set by investors. That growth has to be paid for. It is paid for by your renewal.
You are not being gouged by a villain. You are funding somebody else's growth model, from a business that does not have investors covering its own shortfall.
So the reframe I would offer is this: every dollar you cut out of extractive software spend is a dollar that can stay local. Pay your people more. Sponsor the team. Hire the local bookkeeper instead of the cheapest offshore option. Buy the sign from the shop two blocks over. That is not sentiment. It is the multiplier effect working for you instead of against you, and it is the reason a $3,000-a-year software saving is worth more to your town than $3,000 of revenue growth.
The move most owners miss: share one account with other local businesses
Business owners know business owners. That is an asset, and almost nobody monetizes it.
GoHighLevel's plans are structured in a way that makes this unusually easy.
| Plan | Monthly | Sub-accounts | Good for |
|---|---|---|---|
| Starter | $97 | 3 | You plus two friends, or one business with three locations |
| Unlimited | $297 | Unlimited | A group of local businesses, a chamber circle, or a real agency |
| Pro / SaaS mode | Higher tier | Unlimited plus rebilling | Reselling under your own brand with automated billing |
Three businesses on one $97 account is roughly $32 a month each for a full marketing stack. That is less than most people pay for their scheduling tool alone.
A single agency account at $297/mo carries unlimited sub-accounts. Split across a handful of local businesses that already know each other, the per-business software bill drops below the price of most single-purpose tools. You set the retail price; this chart shows the raw cost floor.
There are two ways to run this, and they are very different businesses.
The co-op. You and a handful of owners you already trust split one account. Everybody gets their own sub-account, with separate contacts, separate calendars, separate everything. Nobody sees anybody else's data. You split the bill and someone becomes the informal admin. Low drama, low upside, enormous savings.
The reseller. You take the $297 plan, or SaaS mode, keep your flat cost fixed, and sell sub-accounts to other local businesses at $97 to $297 a month each. Your cost does not rise with the fifth client or the fiftieth, and that is the entire point of a flat unlimited plan. Three clients at $197 covers your bill and your own usage with margin left over. Ten clients is a real second income stream built on a network you already have.
Be clear-eyed about the reseller version. You are taking on support expectations, and business owners will call you when a form breaks. That is exactly why white-label support layers exist. I use and recommend Extendly for 24/7 human support and a branded help center, and there is a full breakdown of that on the Extendly page. If you would rather have the support and infrastructure handled entirely, eGrowthLab is my own white-label SaaS built on this exact model.
The thing worth noticing: the co-op version and the reseller version are the same account structure. You can start as a co-op with three friends and discover a year later that you have accidentally built a software business.
What to actually do this week
1. Run the audit. Twelve months of statements, every recurring charge, four categories. Two hours, and you will find money. 2. Compute your 10%. Revenue times marketing percentage times digital share times 10% equals what your software should cost. Compare it to what it does cost. 3. Count the overlaps. Circle every tool whose core job another tool already does. This is your consolidation list. 4. Price one platform against the stack total. Use my numbers above as a template, but plug in your own invoices. 5. Call two owner friends. Ask what they pay for software. If the three of you are collectively spending $1,800 a month on overlapping tools, you have just found a $97 plan with three sub-accounts. 6. Decide where the savings go before they arrive. Payroll, ad spend, or community. Money without a destination gets reabsorbed.
If you want help sizing this, my GoHighLevel profit calculator and SaaS rebilling calculator will do the reseller math for you, and the free readiness audit will tell you which parts of your marketing are actually leaking before you spend another dollar on tooling.
It is not too late
The most common objection I hear is some version of "I should have done this in 2020."
Sure. And the cumulative-savings chart above is the price of that hesitation. But look at the same chart from the other end: the gap is still widening. The vendors raising prices 8% a year have not stopped, AI features are the new repricing excuse, and the flat line is still flat. The seven years you missed are gone. The next seven are the ones you are deciding about right now.
Spending less on marketing and making more from it is not a paradox. It is a reallocation. Cut the overhead, keep the reach, and let the difference land somewhere that compounds: your team, your ads, or your town.
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Sources
- SaaS Capital, 2026 Spending Benchmarks for Private B2B SaaS Companies
- Link CPA, The Great Subscription Creep: How Software Costs Are Quietly Eating Your Budget
- TruVisibility, How Much Does a Business Need to Spend on Marketing Software
- Pronto Marketing, How Much Should Digital Marketing Cost for Small Businesses
- AMIBA, The Local Multiplier Effect
- Institute for Local Self-Reliance, Key Studies on Big-Box Retail and Independent Business
Software pricing in the charts above reflects publicly listed plan pricing and is illustrative rather than a quote. Verify current pricing with each vendor before making a decision. Some links on this site are affiliate links.
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